Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenny Goguen

Jenny Goguen

June 3, 2024

5  out of  5 rating by Jenny Goguen
"We switched over to Justin and his team years ago and I've been 100% satisfied with everything they handle for us (home, cars, umbrella policy and rentals). They are helpful, super quick to respond and were a huge help when I forgot to pay my insurance renewal, not once, but TWICE in the same year... :) That phone call the day after to remind me prevented me a huge headache down the road. Highly recommend!!"
Profile photo of Jeff Eustis

Jeff Eustis

May 18, 2024

5  out of  5 rating by Jeff Eustis
"Always so friendly and helpful..."
Profile photo of Shay Johnson

Shay Johnson

May 14, 2024

5  out of  5 rating by Shay Johnson
"Everyone was extremely helpful and polite!"
Profile photo of Lisa Hoffmann

Lisa Hoffmann

April 19, 2024

5  out of  5 rating by Lisa Hoffmann
"We always get great service from Justin and his staff. Changes to our policies are handled quickly and accurately. Questions are always answered clearly. We highly recommend Justin as an agent."
Profile photo of Derek Versteegen

Derek Versteegen

April 17, 2024

5  out of  5 rating by Derek Versteegen
"When we moved to the area in 2008 we didn't want to switch insurance providers since we've been with State Farm for decades. Needless to say, we were hopeful that the closest agent would be someone we could trust, respect, and ideally end up considering a friend. Justin Thigpen is someone we trust, respect, and consider a friend so it should come as no surprise that I highly recommend him and his team to handle your home and auto insurance needs. We insure our home and all our cars with him/StateFarm"
Profile photo of Mary Graybeal

Mary Graybeal

February 28, 2024

5  out of  5 rating by Mary Graybeal
"Justin and his team are always so helpful. I highly recommend them."
Profile photo of Richard Robbins

Richard Robbins

February 12, 2024

5  out of  5 rating by Richard Robbins
"When I switched insurance a few years back and met with Justin, he took the time to answer all of my questions. I moved from the Triangle to the triad but kept Justin as my agent. Anytime I have questions or concerns about my policy, Justin always responds quickly and thoroughly. I would definitely recommend Justin."
Profile photo of Christopher Cavalotto

Christopher Cavalotto

January 26, 2024

5  out of  5 rating by Christopher Cavalotto
"I can't say enough good things about Justin and his office staff. Everytime I call they all go above and beyond. Justin has taken great care of me finding me the best coverage with the best rates."
Profile photo of Matthew Moreau

Matthew Moreau

January 24, 2024

5  out of  5 rating by Matthew Moreau
"Justin and his team are great to work with. If you are in need of a family oriented agent, give Justin a call."
Profile photo of Teresa Paul

Teresa Paul

January 12, 2024

5  out of  5 rating by Teresa Paul
"Justin and his team offer the very best in customer service. We had previously been with the same company for 30 years but decided we wanted to work with a company where we could have a local agent. We definitely hit the jackpot with Justin. He is professional, knowledgeable and just an all around great person. He also saved us a lot of money on our premiums. Highly recommend!"
Profile photo of Tim M.

Tim M.

December 14, 2023

5  out of  5 rating by Tim M.
"Justin and his agency is extremely responsive and helpful. Thoughtful service with facts and data for you to make a decision without any "enroll now" pressure."
Profile photo of John Jensen

John Jensen

November 27, 2023

5  out of  5 rating by John Jensen
"Very helpful and responsive to all my needs, questions and concerns. I highly recommend and would use them again if I find myself back in the area!!"
Profile photo of Poul Lindegaard

Poul Lindegaard

November 14, 2023

5  out of  5 rating by Poul Lindegaard
"Justin is highly knowledgable and helpful"
Profile photo of Jessica DRAKE

Jessica DRAKE

November 9, 2023

1  out of  5 rating by Jessica DRAKE
"They let my insurance lapse without even reaching out to me. They have my email and phone number so when my soon to be EX called to tell me there was no insurance on my car I called Justin's office directly asking what do I do, I was laughed at and told "you should pay your payment on time" Nationwide now has my policy, and they're cheaper. Statefarm is great, this particular office is not recommended."
Profile photo of Sugey Sofía Ulloa Aparicio

Sugey Sofía Ulloa Aparicio

November 8, 2023

5  out of  5 rating by Sugey Sofía Ulloa Aparicio
"Gracias por el excelente servicio de seguro de vivienda. Me gustaría obtener un seguro para mis dos vehículos. Si tienen un agente que hable español se los agradecería muchísimo."
Profile photo of Michelle Medley

Michelle Medley

October 19, 2023

5  out of  5 rating by Michelle Medley
"I want to give a big shoutout to Justin and his team for their exceptional service. There was a time when I was having a hard time accepting the increase in my house insurance and was ready to switch to another company. However, Justin was able to convince me to stay with State Farm. He patiently explained to me the reason for the increase and answered all my questions in detail. I was impressed by his non-pressure approach and his willingness to help me. Thanks to Justin's efforts, I decided to stay with my current policy and continue to work with my agent. Justin's dedication and expertise saved my policy and my relationship with State Farm. I can't thank him enough for his outstanding service."
Profile photo of Dawn Nuzzi

Dawn Nuzzi

October 18, 2023

5  out of  5 rating by Dawn Nuzzi
"Justin and his team are super patient and easy to work with. He takes the time to explain everything and I always know I can trust him to point me in the right direction. I remember my mortgage company had a glitch in their system causing them to think I no longer was carrying insurance on my home. Justin took the time to join in a three-way call with a rep from my mortgage company and talked him through seeing my active policy. Even my mortgage company was impressed!"
Profile photo of Valerie H

Valerie H

October 18, 2023

5  out of  5 rating by Valerie H
"Justin has been our agent for many years. When I needed my car to be towed (it broke down when I was driving home ), he walked me through the process and followed up. I'm so thankful for his help during that stressful time."
Profile photo of Patrick Balsley

Patrick Balsley

October 18, 2023

5  out of  5 rating by Patrick Balsley
"⭐️⭐️⭐️⭐️⭐️ I’ve know Justin for 25 years and he has always been a beacon of reliability and integrity. With State Farm, his dedication to ensuring his clients get the utmost care is unparalleled. Justin seamlessly combines his vast knowledge with genuine compassion, making every interaction pleasant and informative. If you want peace of mind and top-notch service, Justin's your guy!"
Profile photo of Cynthia McPherson

Cynthia McPherson

October 18, 2023

5  out of  5 rating by Cynthia McPherson
"Grateful to have worked with Justin and State Farm Insurance as he helped lead high school students and educators with business/community opportunities for collaboration."
Profile photo of James Stephens

James Stephens

October 18, 2023

5  out of  5 rating by James Stephens
"That boy is mad Jazzy! He has that true Sparkle Motion! Let it be known, this fella got the juice! And watch out World, the Juice is Loose!!! Praise Be."
Profile photo of James Thompson

James Thompson

October 18, 2023

5  out of  5 rating by James Thompson
"Stand up guy. Very professional, knowledgeable, and helpful."
Profile photo of Fr. Bede Thigpen, OFM Conv.

Fr. Bede Thigpen, OFM Conv.

October 18, 2023

5  out of  5 rating by Fr. Bede Thigpen, OFM Conv.
"Justin is a man of the highest integrity. He is hard-working, personable, knowledgeable about the industry, and genuinely dedicated to helping each one of his clients meet their insurance needs. Highly recommended."
Profile photo of Sheri Williams

Sheri Williams

October 18, 2023

5  out of  5 rating by Sheri Williams
"Great job on auto, home & life insurance! Very helpful and knowledgeable! Thank you!"
Profile photo of McLeod


October 18, 2023

5  out of  5 rating by McLeod
"Justin is awesome! Provides great, customer service that benefits the customer and the family!"