State Farm® Insurance Agent Justin Thigpen

"Very easy online access and quick response. Great customer service and great coverage too. Thanks"

"Lovely .and thank you so much 👍 great job"

"Justin from start to finish was great to work with and made obtaining insurance incredibly easy. I usually shop online for insurance, but after my experience with him, I won’t do it any other way. Highly Recommend!"

"Justin possesses extensive expertise in the insurance industry. His timely provision of a quote and assistance in transitioning our insurance resulted in nearly $1,000 in annual savings. For those seeking an exceptional insurance agent, Justin Thigpen at State Farm is highly recommended."

"Rare to see anyone get completely 5 stars but Justin and his team deserve. I’m a single mom with a 19 year old and have been with this team for 5 or 6 years. They always either answer or super responsive. Sounds like they treat everyone with the same respect they treat me. Also I sell cars at dealerships and have called them for help when other State Farm’s agents wouldn’t answer. I could save money with someone else but not worth risking loosing the customer service and reliability I get here. Thank you Justin and team for providing excellent customer service!"

"We switched over to Justin and his team years ago and I've been 100% satisfied with everything they handle for us (home, cars, umbrella policy and rentals). They are helpful, super quick to respond and were a huge help when I forgot to pay my insurance renewal, not once, but TWICE in the same year... :) That phone call the day after to remind me prevented me a huge headache down the road. Highly recommend!!"

"Always so friendly and helpful..."

"Everyone was extremely helpful and polite!"

"We always get great service from Justin and his staff. Changes to our policies are handled quickly and accurately. Questions are always answered clearly. We highly recommend Justin as an agent."

"When we moved to the area in 2008 we didn't want to switch insurance providers since we've been with State Farm for decades. Needless to say, we were hopeful that the closest agent would be someone we could trust, respect, and ideally end up considering a friend. Justin Thigpen is someone we trust, respect, and consider a friend so it should come as no surprise that I highly recommend him and his team to handle your home and auto insurance needs. We insure our home and all our cars with him/StateFarm"

"Justin and his team are always so helpful. I highly recommend them."

"When I switched insurance a few years back and met with Justin, he took the time to answer all of my questions. I moved from the Triangle to the triad but kept Justin as my agent. Anytime I have questions or concerns about my policy, Justin always responds quickly and thoroughly. I would definitely recommend Justin."

"I can't say enough good things about Justin and his office staff. Everytime I call they all go above and beyond. Justin has taken great care of me finding me the best coverage with the best rates."

"Justin and his team are great to work with. If you are in need of a family oriented agent, give Justin a call."

"Justin and his team offer the very best in customer service. We had previously been with the same company for 30 years but decided we wanted to work with a company where we could have a local agent. We definitely hit the jackpot with Justin. He is professional, knowledgeable and just an all around great person. He also saved us a lot of money on our premiums. Highly recommend!"

"Justin and his agency is extremely responsive and helpful. Thoughtful service with facts and data for you to make a decision without any "enroll now" pressure."

"Very helpful and responsive to all my needs, questions and concerns. I highly recommend and would use them again if I find myself back in the area!!"

"Justin is highly knowledgable and helpful"

"They let my insurance lapse without even reaching out to me. They have my email and phone number so when my soon to be EX called to tell me there was no insurance on my car I called Justin's office directly asking what do I do, I was laughed at and told "you should pay your payment on time" Nationwide now has my policy, and they're cheaper. Statefarm is great, this particular office is not recommended."

"Gracias por el excelente servicio de seguro de vivienda. Me gustaría obtener un seguro para mis dos vehículos. Si tienen un agente que hable español se los agradecería muchísimo."

"I want to give a big shoutout to Justin and his team for their exceptional service. There was a time when I was having a hard time accepting the increase in my house insurance and was ready to switch to another company. However, Justin was able to convince me to stay with State Farm. He patiently explained to me the reason for the increase and answered all my questions in detail. I was impressed by his non-pressure approach and his willingness to help me. Thanks to Justin's efforts, I decided to stay with my current policy and continue to work with my agent. Justin's dedication and expertise saved my policy and my relationship with State Farm. I can't thank him enough for his outstanding service."

"Justin and his team are super patient and easy to work with. He takes the time to explain everything and I always know I can trust him to point me in the right direction. I remember my mortgage company had a glitch in their system causing them to think I no longer was carrying insurance on my home. Justin took the time to join in a three-way call with a rep from my mortgage company and talked him through seeing my active policy. Even my mortgage company was impressed!"

"Justin has been our agent for many years. When I needed my car to be towed (it broke down when I was driving home ), he walked me through the process and followed up. I'm so thankful for his help during that stressful time."

"⭐️⭐️⭐️⭐️⭐️ I’ve know Justin for 25 years and he has always been a beacon of reliability and integrity. With State Farm, his dedication to ensuring his clients get the utmost care is unparalleled. Justin seamlessly combines his vast knowledge with genuine compassion, making every interaction pleasant and informative. If you want peace of mind and top-notch service, Justin's your guy!"

"Grateful to have worked with Justin and State Farm Insurance as he helped lead high school students and educators with business/community opportunities for collaboration."