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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Betty Wylie

March 6, 2023

5  out of  5 rating by Betty Wylie
"Justin contacted me based on our interaction 2 yrs ago when I was shopping homeowners insurance and at the time could not beat the rates I found with another company. This time he was able to beat them! He made it super easy to address via email and I am glad he contacted me because my other provider a significant rate hike I now do not have to pay!"

Danielle Vilga

March 2, 2023

5  out of  5 rating by Danielle Vilga
"Justin and his staff are the absolute best! Always friendly and extremely helpful!"

rosie bridges

February 23, 2023

5  out of  5 rating by rosie bridges
"Very smooth move first with my car than renters insurance. Very friendly and understanding."

Josh Quarles

February 23, 2023

5  out of  5 rating by Josh Quarles
"They are always so quick to respond to our emails and we really have appreciated that all the staff are so kind and helpful. I highly recommend them!"


February 22, 2023

5  out of  5 rating by Teresa
"Justin's team is always so amazing and so eager to help. His team is so nice and super knowledgeable. I've never had an agent who really seemed to care before, but I never have to worry about that now."

Maggie P

February 15, 2023

5  out of  5 rating by Maggie P
"Thank you 😊 State Farm. Justin and his crew are really nice team . 👏 Also I did get that little tool call Safe drive. Is recording my speed limits. Not that I speeding, but I think that is my challenge for more discounts. Bundle up and safe. Thank you."

Paulina Pogorzelski

February 15, 2023

5  out of  5 rating by Paulina Pogorzelski
"Justin has been my main state farm agent for over a year now. He's always so helpful. Even helped me when I was house shopping. His team is great! Everytime, answering my calls with great attitude! Forget Jake. It's Justin now. 👌"

Brandon Stanley

February 13, 2023

5  out of  5 rating by Brandon Stanley
"Always extremely friendly and helpful. Been with Justin and his team for a few years now, they always come across as genuine and eager to help me out. They make the process very easy. Definitely recommend."

Chris Tyree

February 10, 2023

5  out of  5 rating by Chris Tyree
"Justin and his team are absolutely the best to work with, very informative always willing to help"

bridget long

February 6, 2023

5  out of  5 rating by bridget long
"Couldn’t ask for better customer service! Justin has a great group that rocks! Taylor has been more than helpful and justin gets issues fixed right away! I would recommend to everyone!"

Edwin Owino

July 21, 2022

5  out of  5 rating by Edwin Owino
"Justin is diligent at what he does and was able to break down different life policies in a very simple way."


June 15, 2022

5  out of  5 rating by Sterling
"Excellent people, I've been insured with them for over 7 years.."

Jacque Griffin

March 2, 2022

5  out of  5 rating by Jacque Griffin
"No matter when I need to contact Justin at State Farm, he and his Team are 'Johnny-on-the-Spot' assisting us. It is a Very Friendly, professional atmosphere each time I visit them. They provide exceptional service via telephone also. Great Agency to work with!"

Janice Robertson

December 29, 2021

5  out of  5 rating by Janice Robertson
"This is the best auto and rental insurance. I am a senior and had a couple big name insurance. But Justin and his staff have been the best I have ever dealt with. They are very professional and appreciate me as a customer. I recommend to everyone I talk to."

Richard Thigpen

October 28, 2021

5  out of  5 rating by Richard Thigpen
"Within 72 hours of filing a claim for stolen jewelry with my State Farm Insurance Agent, I had been contacted to confirm details, settled the claim and received payment. An excellent, professional job by State Farm."

Tee Booch

October 19, 2021

5  out of  5 rating by Tee Booch
"Excellent followup, very caring and helpful!"

Rita Gritzmacher

October 12, 2021

5  out of  5 rating by Rita Gritzmacher
"I had questions about obtaining a new life insurance policy so I contacted our local State Farm Agency. I was quickly connected with Mr. Justin Thigpen. He took the time to answer all of my questions. He gave me a clearer understanding of the type of insurance I needed which has helped me make what I feel will be the best decision for our family. He truly has the heart of a teacher. A big thank you to all the folks at this office. Thank you Justin."

Anna Hollingsworth

September 23, 2021

5  out of  5 rating by Anna Hollingsworth
"Very helpful, nice and fast!"

ashten richardson

August 11, 2021

4  out of  5 rating by ashten richardson
"Wonderful customer service!!!"

Terry Watt

July 16, 2021

5  out of  5 rating by Terry Watt
"We appreciated Justin's honesty and informative explanations on the questions we had. We highly recommend Justin to discuss your insurance needs and more."

Athena Otten

July 16, 2021

5  out of  5 rating by Athena Otten
"Justin is an excellent agent. Super responsive and helpful. He always goes above and beyond for all his clients and is just all around a really great guy. If you or anyone is ever in the market for insurance in NC, def give him a call. He will talk you through everything and give you his honest opinion as well as some really great advice. He's a straight shooter which is refreshing to have in an insurance agent."

Ray Wall

July 10, 2021

5  out of  5 rating by Ray Wall
"Good people. Good rates."

t harris

May 16, 2021

5  out of  5 rating by t harris
"Justin is the absolute best! Him and his team is very kind and helpful. Insurance has never been easier. I definitely recommend this agency. I’ll never go anywhere else for my insurance needs."

Shon H

April 13, 2021

5  out of  5 rating by Shon H
"Justin is very through and detailed. He is always willing to help. He has always been a very tremendous help to me. He’s very knowledgeable and his work ethic is phenomenal."

Bim Gonzalez

March 29, 2021

5  out of  5 rating by Bim Gonzalez
"Justin and his team are outstanding. Great service and very responsive. Glad we made the right choice."